Please read these terms carefully before using rpgame services
Welcome to rpgame ("we", "us", "our", or "the Platform"). These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("you", "your", or "the User") and rpgame governing your access to and use of our online gaming platform, services, and related content available at https://rpgame.cam and all associated subdomains. By creating an account, accessing our website, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, as well as our Privacy Policy and Responsible Gaming guidelines, which are incorporated herein by reference.
If you do not agree with any provision of these Terms, you must immediately discontinue use of rpgame and refrain from creating an account or placing any wagers. We reserve the right to modify, amend, or update these Terms at any time without prior notice. Continued use of our services following any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically to stay informed of any updates. The date of the most recent revision will be indicated at the top of this document.
Important Notice: Online gambling may be subject to legal restrictions in certain jurisdictions. You are solely responsible for ensuring that your use of rpgame complies with all applicable laws and regulations in your jurisdiction. rpgame does not provide legal advice regarding the legality of online gaming in your location.
For the purposes of these Terms, the following definitions shall apply:
To create an account and use rpgame services, you must meet the following eligibility criteria:
rpgame reserves the right to request proof of age and residency at any time. Failure to provide satisfactory documentation may result in account suspension or termination. We employ robust age verification mechanisms and will immediately close any account found to belong to an individual under 21 years of age, with all funds forfeited and relevant authorities notified as required by law.
When registering an account with rpgame, you agree to provide accurate, current, and complete information as requested during the registration process. You are responsible for maintaining the confidentiality of your account credentials, including your username and password, and for all activities that occur under your account. You must immediately notify rpgame of any unauthorized access or security breach.
Each individual is permitted to hold only one (1) account with rpgame. Creating multiple accounts is strictly prohibited and will result in suspension or closure of all associated accounts, with forfeiture of any balances, bonuses, and winnings. rpgame employs sophisticated fraud detection systems to identify duplicate accounts based on personal information, payment methods, IP addresses, device fingerprints, and other technical data.
In compliance with anti-money laundering regulations and industry best practices, rpgame requires all users to complete identity verification (KYC) before processing their first withdrawal or at any time we deem necessary. You may be required to provide the following documents:
All submitted documents must be clear, legible, and show all four corners of the document. rpgame will process verification requests within 24-48 hours during business days. Failure to complete KYC verification within 30 days of the request may result in account restrictions until verification is completed.
rpgame supports deposits via the following payment methods popular in Indonesia: bank transfers through BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri, CIMB Niaga, OCBC NISP, and Bank Danamon, as well as e-wallets including OVO, DANA, and GoPay. All transactions are processed in Indonesian Rupiah (IDR). The minimum deposit amount is Rp 50,000, while maximum deposit limits vary by payment method and account status.
Deposits made via bank transfer during Indonesian banking hours (typically Monday-Friday, 09:00-17:00 WIB) are generally credited to your rpgame account within 5-15 minutes. E-wallet deposits (OVO, DANA, GoPay) are processed instantly, typically within 2-3 minutes. Deposits made outside banking hours or during weekends and public holidays may experience delays of up to 24 hours depending on your bank's processing schedule.
rpgame does not charge any fees for deposits. However, your bank or payment provider may impose transaction fees or currency conversion charges, which are beyond our control. You are responsible for ensuring sufficient funds are available in your payment account to cover the deposit amount plus any applicable fees.
You acknowledge that all deposits made to rpgame are intended for gaming entertainment purposes only. You must deposit only funds that you can afford to lose without impacting your essential living expenses such as rent, utilities, food, or debt obligations. rpgame provides deposit limit tools in your account settings that allow you to set daily, weekly, or monthly deposit caps. We strongly encourage responsible use of these features.
You may request a withdrawal of your rpgame account balance at any time, subject to completion of KYC verification, fulfillment of any active bonus wagering requirements, and compliance with anti-money laundering procedures. The minimum withdrawal amount is Rp 100,000. Withdrawals can only be processed to a bank account or e-wallet registered in your own name matching your verified account details.
rpgame aims to process withdrawal requests within 2-4 hours during business hours (Monday-Friday, 09:00-17:00 WIB). Most withdrawals are approved and funds transferred the same day, with an average processing time of 3.2 hours. Withdrawals requested outside business hours or during weekends will be processed on the next business day. First-time withdrawals may require additional verification and take up to 24-48 hours. Large withdrawal amounts (above Rp 50,000,000) may be subject to additional security checks.
rpgame reserves the right to reverse or cancel any withdrawal request if we suspect fraudulent activity, bonus abuse, violation of Terms, or failure to meet wagering requirements. In cases where deposits were made by mistake or fraudulent means, rpgame may withhold withdrawals pending investigation. We also reserve the right to request additional verification documents before processing withdrawals if we have reasonable grounds to believe the account has been compromised or is being used for unlawful purposes.
rpgame offers various bonuses and promotions including welcome bonuses, deposit match bonuses, cashback offers, free spins, and loyalty rewards. All bonuses are subject to specific terms and conditions, including wagering requirements, maximum bet limits, game restrictions, and expiration dates. It is your responsibility to read and understand the specific terms of each promotion before opting in or claiming a bonus.
Unless otherwise stated, bonuses are available to players who have completed account registration and KYC verification, have made at least one qualifying deposit, and are not currently self-excluded or restricted. Bonuses are intended for recreational players only; professional players or bonus abusers may be excluded from promotional offers at rpgame's sole discretion.
Most bonuses carry wagering (rollover) requirements that must be fulfilled before bonus funds can be converted to withdrawable cash. A typical wagering requirement of 20x means you must place bets totaling 20 times the bonus amount before you can withdraw. Different game types may contribute differently toward wagering requirements: slots typically contribute 100%, while table games and live dealer games may contribute 10-20%, and certain games may be excluded entirely.
rpgame strictly prohibits bonus abuse, which includes but is not limited to: creating multiple accounts to claim bonuses repeatedly, using VPNs or proxies to circumvent geographical restrictions, coordinated betting with other players to guarantee wins, exploiting software vulnerabilities or game malfunctions, and irregular betting patterns designed to game wagering requirements. Any suspected bonus abuse will result in immediate forfeiture of bonuses, associated winnings, and possible account termination.
All sports bets placed on rpgame are subject to our sportsbook rules and the specific rules of each sport. We reserve the right to refuse or limit any bet at our discretion, particularly in cases of suspected fraudulent activity, irregular betting patterns, or technical errors in odds display. Once a bet is accepted and confirmed with a unique bet ID, it becomes binding and cannot be cancelled by the player.
Bets are settled based on official results as determined by the relevant governing body of the sport (e.g., FIFA for football matches, ATP for tennis). In cases where official results are overturned due to disqualification, match-fixing investigations, or administrative decisions, rpgame reserves the right to void affected bets and refund stakes. Live in-play betting is subject to slight delays for odds updates and bet acceptance.
rpgame provides comprehensive coverage of Indonesian football including BRI Liga 1 matches featuring clubs such as Persija Jakarta, Persib Bandung, Bali United, Arema FC, and Persebaya Surabaya. We also offer betting on Timnas Indonesia (the Garuda national team) matches in FIFA World Cup qualifiers, AFF Cup, and friendly matches. Popular betting markets for Indonesian players include mix parlay (accumulator bets combining multiple selections), voor bola (Asian handicap), over/under total goals, and correct score predictions.
All casino games, slots, and RNG-based content available on rpgame use certified Random Number Generators (RNG) that have been independently tested and audited by accredited third-party testing laboratories. This ensures that every spin, card deal, dice roll, and game outcome is genuinely random, fair, and unpredictable. Game RTP (Return to Player) percentages are transparently displayed for each slot title and are calculated over millions of game rounds.
In the event of a game malfunction, system error, or technical fault that affects game outcomes, all affected bets will be voided and stakes refunded to player accounts. This includes display errors showing incorrect odds, jackpot amounts, or game state. rpgame is not liable for losses resulting from technical issues beyond our control, including internet connectivity problems, power outages, or device malfunctions on the player's end.
Certain games may have maximum win limits as specified in the individual game rules. Progressive jackpot wins are paid in accordance with the game provider's terms, which may include installment payments for exceptionally large amounts. All jackpot wins are subject to verification and KYC compliance before payout.
rpgame strictly enforces the 21+ age requirement for all users. We are committed to preventing underage gambling and employ robust age verification systems. Parents and guardians should monitor their children's internet usage and consider parental control software to block access to gambling sites. If you become aware of any underage gambling, please contact our support team immediately.
rpgame provides comprehensive responsible gaming tools accessible through your account settings, including deposit limits (daily, weekly, monthly), loss limits, session time reminders, reality checks, cooling-off periods (24 hours to 30 days), and self-exclusion options (6 months to permanent). Once set, limits can only be increased after a 24-hour cooling-off period, while decreases take effect immediately. We encourage all players to use these tools proactively to maintain control over their gaming activities.
If you feel that gambling is negatively affecting your life, relationships, or finances, you may self-exclude from rpgame for a period of 6 months, 1 year, 5 years, or permanently. During self-exclusion, your account will be locked, you will be unable to deposit or wager, and you will be removed from all promotional communications. Self-exclusion cannot be reversed before the chosen period expires. For additional support, please refer to our Responsible Gaming page or contact professional gambling support organizations.
Users are strictly prohibited from engaging in the following activities on rpgame:
rpgame reserves the right to suspend, restrict, or permanently terminate any account found to be in violation of these Terms. In cases of serious violations, we may void all bets, confiscate balances and winnings, and report the matter to relevant authorities. You will be notified of any account actions via email, and you have the right to appeal decisions through our customer support channels within 14 days of notification.
While rpgame strives to maintain 99.9% uptime and service availability, we do not guarantee uninterrupted access to the platform. We are not liable for losses or damages resulting from service outages, scheduled maintenance, technical issues, DDoS attacks, or circumstances beyond our reasonable control. We will provide advance notice of scheduled maintenance whenever possible.
rpgame integrates games and services from third-party providers including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Ezugi, Spribe, and others. While we partner only with reputable licensed providers, we are not liable for issues arising directly from third-party game malfunctions, provider insolvency, or interruptions to their services. Game rules and specific terms are governed by each provider's terms and conditions.
rpgame provides its services on an "as is" and "as available" basis without warranties of any kind, whether express or implied. We do not guarantee that the platform will meet your specific requirements, that operation will be error-free, or that defects will be corrected. You acknowledge that online gaming involves risk and that you may lose money. To the maximum extent permitted by law, rpgame shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the platform.
All content on rpgame, including but not limited to text, graphics, logos, images, software, game content, and audio-visual materials, is the property of rpgame or its licensors and is protected by Indonesian and international intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to access and use the platform for personal, non-commercial entertainment purposes only. You may not reproduce, distribute, modify, display, perform, publish, license, create derivative works from, or sell any content without our express written permission.
If you have any complaints or disputes regarding rpgame services, please first contact our customer support team via live chat or email at [email protected] with a detailed description of the issue. We aim to acknowledge all complaints within 24 hours and resolve them within 5-7 business days. If you are not satisfied with the initial response, you may escalate your complaint to our management team.
In the unlikely event that a dispute cannot be resolved through our internal complaints process, both parties agree to attempt resolution through good-faith negotiation before pursuing legal action. Any disputes arising from or related to these Terms shall be governed by the laws of Indonesia and subject to the exclusive jurisdiction of Indonesian courts.
rpgame reserves the right to modify these Terms at any time to reflect changes in law, regulatory requirements, business practices, or platform features. We will notify users of material changes via email or prominent notice on the website. Continued use of rpgame services after such modifications constitutes acceptance of the updated Terms.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its original intent.
These Terms, together with our Privacy Policy and Responsible Gaming guidelines, constitute the entire agreement between you and rpgame regarding your use of the platform and supersede all prior agreements, representations, and understandings, whether written or oral.
For questions, concerns, or inquiries regarding these Terms and Conditions, please contact us:
Our Indonesian-speaking customer support team is available around the clock to assist you with any questions or concerns. We are committed to providing transparent, honest, and responsive service to all rpgame members.
Written in accessible language with transparent rules governing all aspects of rpgame services.
Comprehensive responsible gaming tools including deposit limits, self-exclusion, and support resources.
All games use certified RNG technology audited by independent third parties for guaranteed fairness.
Strict 21+ age enforcement with mandatory KYC verification to prevent underage gambling.
Our customer support team is available 24/7 to clarify any aspect of these Terms and Conditions. We're here to help ensure you have a clear understanding of rpgame policies.
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